ecessive cpu usuage and slowing the internet and only able to acces a few sites.

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  • Problem
  • Updated 3 years ago
In the past week: CovenentEyes.exe has started using between 50-80% CPU internet has really slowed and I can't aaccess hardly anything. I have windows 8 on an HP, but can't be much help with other pecs unless someone tells me where to look for them.
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Donald

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Posted 3 years ago

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Annelise, Official Rep

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Hello Donald,

Thank you for your post and I apologize for the difficulties you've been experiencing. There are a few factors that could be causing our executable to use such a high percentage of CPU. The mostly likely ones being: an older version of Covenant Eyes, anti virus and Covenant Eyes compatibility issue, or a system interference. 

I would suggest contacting our Customer Service at your earliest convenience and we would be more than happy to assist you, 877.479.1119.

Best regards,
Annelise
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Donald

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Thanks, Annelise,

I have been super busy lately and have not taken the time to call customer service. However, it seems it was a compatibility issue as I have switched from using Chrome or Firefox to using WaterFox and it seems to work now.