Sorry to hear about the trouble. Covenant Eyes, by nature of how it works, can cause some narrowing of bandwith on your windows machine. Much of that seems to be negated by taking a few minutes to make sure that your AntiVirus and Firewall are setup to ignore Covenant Eyes on your machine. If you would like some help walking through that, I would give our CSR team a shout. They can be reached at 877-479-1119 and are experts in helping to make sure Covenant Eyes runs as smooth as possible.