Does CE Interfere with AVG 2016??

  • 1
  • Problem
  • Updated 3 years ago
I installed AVG Free 2016 and then installed the newest CE 7.2.10 on a Windows 10 HP Laptop, and now the AVG Update Manager is complaining it can't do it's job.

The error reports --> "Update Manager is not active." Attempts to "fix" this fail.

Help!!


"Nothing with computers is EVER easy!!"
Photo of Gerry Simmons

Gerry Simmons

  • 36 Posts
  • 5 Reply Likes

Posted 3 years ago

  • 1
Photo of Samantha

Samantha, Alum

  • 148 Posts
  • 13 Reply Likes
Hi Gerry,
    Thanks for the post! AVG recently updated their white list to include Covenant Eyes, so we shouldn't be experiencing any conflicts with that antivirus. I would try uninstalling Covenant Eyes and seeing if the update manager can then activate. If that works and this is a Covenant Eyes - AVG interaction, it's highly unusual and we would love to speak to you to gather some more information about your system and Covenant Eyes settings so we can prevent this problem for others in the future. We can be reached at 877-479-1119 Monday-Friday 8AM-12AM EST and Saturdays 10AM-6PM. 

Hope that helps!

Samantha