discordapp isnt being blocked

  • 1
  • Problem
  • Updated 3 years ago
Once more I return with a filter issue, this time its discordapp.com not being blocked. I am on the latest version of CE for windows 10 and a frequent patron of these forums. Why are some websites not being blocked when they're on the always block list? This is a problem.
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Samuel McIlheran

  • 29 Posts
  • 2 Reply Likes
  • annoyed and concerned.

Posted 3 years ago

  • 1
Photo of Patrick Smith

Patrick Smith, Alum

  • 147 Posts
  • 21 Reply Likes
Hi, Samuel. Thanks for the post, and I'm sorry for your troubles. 
When it comes to specific apps or domains that are proving tricky to block, we are far more likely to be successful over phone support. Often we'll need to add a content delivery network or something to the block list. I think Annelise fielded your previous post on this topic and came to a similar conclusion--namely that phone support was most likely to achieve resolution. We're here 8a - Midnight Monday through Friday and 10a - 6p on Saturday EST. 877.479.1119 We'll look forward to hearing from you as you're able to call in. Thanks.
Patrick