Disable VPN

  • 1
  • Problem
  • Updated 3 months ago
I use my Android phone for work constantly, but work in a secure environment where the network is very locked down. When I put my phone on this network, all internet functionality is lost (presumably because the CE "VPN" can't call home). I can't do my job with this happening.
Can I have the app without the VPN? And/or, can I create a schedule so the VPN is only active outside of work hours?
Thanks.
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Trevor

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Posted 3 months ago

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Syd, Official Rep

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Hello Trevor,
      Thank you for posting! Here are some things to consider:
  1. We do not have the ability to set a schedule for the Covenant Eyes VPN.
  2. We developed a new form of accountability, which we call Screen Accountability. Screen Accountability captures screenshots of your device to hold you accountable. 
  3. Screen Accountability does not utilize a VPN for users that do not have filtering. So if you run Screen Accountability on your device, you shouldn't have trouble connecting to your work network.

To learn more about Screen Accountability, you can visit https://www.covenanteyes.com/screen-accountability-coming-soon/ for more information. 

Or call our Customer Support Team at 877-479-1119 (US) or 989-720-8000 (IN).


I hope this helps!

Syd
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Trevor

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Thank you Syd,

I don't have filtering, but the app still forces me to turn on the VPN when I install it. If I try to back out of that part, Covenant Eyes just keeps forcing itself on top of everything until I say yes. How can I get around this?

If I switch to Screen Accountability, will it stop forcing me to use the VPN?

Thanks!
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Syd, Official Rep

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Trevor, 
     If you switch to Screen Accountability, and you aren't signed up for filtering, the Covenant Eyes app does not run a VPN.

Syd