Covenant Eyes interfering with Google Chromecast from Google Chrome

  • 2
  • Problem
  • Updated 4 years ago
After installing Covenant Eyes I started having problems being unable to cast tabs from Google Chrome to my TV via Google Chromecast. I uninstalled CE and it started working again and after reinstalling CE, it then stopped working again. 

This is a problem for anyone who likes to watch videos from their PC on their TV through Chromecast. It may be the forced CE Chrome plug-in affecting it and not the actual CE program, but I can't deactivate the plug-in alone to test it.

If there's anything I can do to get around this without uninstalling CE, please let me know.


Covenant Eyes is version 5.0.4.280
PC is Windows 7 Home Premium veresion 6.1 (Build 7601: Service Pack 1)
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Chris

  • 6 Posts
  • 1 Reply Like
  • Frustrated

Posted 4 years ago

  • 2
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John, Official Rep

  • 439 Posts
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Chris,

Thanks for taking the time to post this. Apart from Chrome tabs is the ChromeCast working normally with other applications?

I have an idea on how to test this, but I need to do some internal follow up first with our developers. I will post back as soon as I know something.

- John
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John, Official Rep

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Okay, for follow up would there be a good time for me to have someone give you a call?

Otherwise can you email me at (removed) to try some troubleshooting? There are a few things I would like to try without posting them all over the forum if possible.

Thanks

- John
(Edited)
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Michael Layne

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Any progress on this issue?  I have the same problem.

Thanks.
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John, Official Rep

  • 439 Posts
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Officially: There is no progress on this yet. Our team is trying to figure out the root cause of this and a couple of potentially related other issues. I know that "we're working on it" is not always the most fun answer to read, but we really do want to fix this for you guys. 

I will update as I am able

- John
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Chris

  • 6 Posts
  • 1 Reply Like
Hi, John. Am still having issues with this, any news?
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Mark

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