Covenant Eyes won't pick up Internet Usage using its built in browser for Steam

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  • Updated 11 months ago
A third-party digital gaming library called Steam has a built in in-game browser that easily bypasses the Covenant Eyes proxy. I was wondering if this was being looked into or if you guys were aware of it. 
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Michael Whitney

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Posted 1 year ago

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Shawn Pillsbury, Official Rep

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Hi Michael,

Thanks for calling this to our attention. Our developers have worked on different issues associated with Steam, but this is a new one. One of our developers looked into this and has created a version that he believes will fix the issue.

We can make this version available to you before we release it as the default Windows version. Just contact our Support team at 877.479.1119 and mention you're calling about the Steam issue.

Thanks!

Shawn Pillsbury
Covenant Eyes
Product Development Manager
shawn.pillsbury@covenanteyes.com
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Michael Whitney

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I downloaded the new version and I just went to a random car website with the browser to see if it would record it in the detailed viewing log and it didn't come up. Does it take a little while for the reports to update? 
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Michael Whitney

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Never mind! It works! Thank you!
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Shawn Pillsbury

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Excellent.  Thanks for reporting this issue and taking the time to test the fix!
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Dan Burgett

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Can you guys roll this into the standard version? I also would like to filter steam's browser
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Robert B, Official Rep

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Dan,

Thanks for asking, and I apologize for the slow reply.

I want to be sure I understand your question. Are you asking if monitoring of the Steam browser is being rolled into the standard version, aka the default download? If so, the short answer is yes.

Before a version becomes the default download, it is in beta. A beta is a working version in limited release. It has to hit certain benchmarks before moving to a wide release and becoming the default download. If you'd like to try the beta (7.2.43) that improves monitoring of the Steam browser, please contact me at robert.b@covenanteyes.com.

Thanks again,

Robert