Covenant Eyes uninstalled automatically?

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  • Updated 1 year ago
Was browsing on my Macbook Pro, using Safari and all of a sudden Covenant Eyes just closed.  It wasn't as if I needed to re log-in, the computer could no longer find covenant eyes.  It was as if it had been uninstalled.  I downloaded the new beta and it is running fine, but I'm curious as to why the service would just disappear?  I recently updated my operating system to Mac High Sierra and wondered if that may have helped case it?
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Donnie Peslis

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Posted 1 year ago

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Robert B, Official Rep

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Thanks for writing in and sharing that unusual story. If that had happened to me I would've been looking for someone playing a joke on me!

As you mentioned, it is possible that the OS update to High Sierra (HS) caused it. Since version 2.8.8 was not compatible with HS, it might have survived the update initially but then gave up the ghost. To play it safe, I would use the uninstaller to properly remove CE and then reinstall 2.8.9.

Thanks again for sharing,