Covenant Eyes only reporting phone

  • 1
  • Problem
  • Updated 3 years ago
I have the Windows Client and the Chrome extension but it is not reporting anything my Windows 10 computer at all. Nothing from it is shown in the detailed browsing history.

I started my account on my phone and the subscription as well but I hope that isn't the reason why it doesn't work on my computer.
Photo of KC Romero

KC Romero

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Annelise

Annelise, Official Rep

  • 258 Posts
  • 13 Reply Likes
Hello KC,

Thank you for contacting us and I apologize for the difficulties you've been experiencing. There are a few reasons why activity from your computer could not be showing up on your report even with Covenant Eyes installed. If you could at your earliest convenience contact our Customer Service team at 877.479.1119 we would be more than happy to assist you in resolving this issue.

Best regards,
Annelise