Covenant eyes iPhone app erased bookmarks

  • 2
  • Problem
  • Updated 4 years ago
Just updated covenant eyes app on iPhone now all bookmarks are gone.
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Lauren Juncker

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Posted 4 years ago

  • 2
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Michael Rose

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It appears they didn't do much testing.. Not only does it wipe bookmarks but you cannot create new ones. 
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John, Official Rep

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Michael & Lauren,

I apologize for the frustration that you are experiencing with our brand new browser. We have spent many months rebuilding the core browser from scratch, and even more time testing, troubleshooting and polishing the browser. In this particular case we were unable recreate the specific set of circumstances that were involved with your bookmarks being removed. Our team has been working on a solution since the very first report of this bug came in, and development on the fix looks promising.

Our goal with iOS was to create the best browser experience possible (and even beyond that in the future) and we will continue to fix issues as they come up, as quickly as is possible.

Thanks
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Mike

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I am having problems on both my 6 Plus and iPad.  Browser crashes right after displaying "invalid certificate" and I lose everything.  Seems to happen about 3/4 of the time I am online.
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Mike

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I don't know if this will help, but here are a few screen shots. It's hard to even navigate the CE website without these appearing before an app crash. I know you all are working on it and I appreciate your work and ministry!
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Joshua

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Very disappointed and frustrated to lose all my bookmarks. :/