Covenant Eyes causing kernel panic with OS X 10.10.4

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  • Updated 1 year ago
Over the last few months I've had several kernel panics that seem to be caused by Covenant Eyes. I've included the most recent crash report below. Any help would be great.

Anonymous UUID:       DC74E45A-EB49-1E8D-E650-439E678446FA
Tue Jul 14 08:40:50 2015

*** Panic Report ***
panic(cpu 2 caller 0xffffff800c76bb55): "zalloc: zone map exhausted while allocating from zone buf.8192, likely due to memory leak in zone kalloc.512 (1400606720 total bytes, 2735032 elements allocated)"@/SourceCache/xnu/xnu-2782.30.5/osfmk/kern/zalloc.c:2521
Backtrace (CPU 2), Frame : Return Address
0xffffff80a6b533c0 : 0xffffff800c72bda1 
0xffffff80a6b53440 : 0xffffff800c76bb55 
0xffffff80a6b53570 : 0xffffff800c92c961 
0xffffff80a6b535a0 : 0xffffff800c92af03 
0xffffff80a6b53600 : 0xffffff800c92aa26 
0xffffff80a6b536e0 : 0xffffff800c92c1e0 
0xffffff80a6b53740 : 0xffffff800cb25105 
0xffffff80a6b537a0 : 0xffffff800cb748bb 
0xffffff80a6b53840 : 0xffffff800cb6f7ec 
0xffffff80a6b53950 : 0xffffff800cb27e12 
0xffffff80a6b539e0 : 0xffffff800cb3bde4 
0xffffff80a6b53b00 : 0xffffff800c970066 
0xffffff80a6b53b80 : 0xffffff800c95a4a9 
0xffffff80a6b53f50 : 0xffffff800cc4bc56 
0xffffff80a6b53fb0 : 0xffffff800c835376 

BSD process name corresponding to current thread: backupd

Mac OS version:
14E46

Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide:     0x000000000c400000
Kernel text base: 0xffffff800c600000
__HIB  text base: 0xffffff800c500000
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)

System uptime in nanoseconds: 263476359813826
vm objects:22342080
vm object hash entri:3316840
VM map entries:6089120
pv_list:17203200
vm pages:64421632
kalloc.32:1556352
kalloc.64:7414848
kalloc.128:7135232
kalloc.256:3788800
kalloc.512:1400606720
kalloc.1024:3145728
kalloc.2048:9052160
kalloc.4096:1671168
kalloc.8192:4218880
mem_obj_control:1380368
wait queue links:1159344
ipc ports:3700160
threads:1429064
x86 fpsave state:1053312
vnodes:15977280
namecache:7009440
HFS node:21824464
HFS fork:7905280
decmpfs_cnode:1491840
buf.4096:1724416
buf.8192:24846336
ubc_info zone:5431536
socache zone:1290432
vnode pager structur:1975560
compressor_pager:2715648
compressor_segment:3355632
Kernel Stacks:2048000
PageTables:76861440
Kalloc.Large:25302140

Backtrace suspected of leaking: (outstanding bytes: 286208)
0xffffff800c76bf56 
0xffffff800c734601 
0xffffff800c734f08 
0xffffff7f8cffefd9 
0xffffff800cc3c0b9 
0xffffff800cc39a70 
0xffffff800cc12249 
0xffffff800cc26c39 
0xffffff800cc22493 
0xffffff800cc4b87a 
      Kernel Extensions in backtrace:
         com.Cvnt.nke(208.1.97)[B4E23983-007C-3169-BF03-85B66EB9EA7C]@0xffffff7f8cffe000->0xffffff7f8d00efff

last loaded kext at 190427769740400: com.apple.iokit.SCSITaskUserClient 3.7.5 (addr 0xffffff7f8ee86000, size 36864)
last unloaded kext at 190488809833917: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8ee82000, size 16384)
loaded kexts:
com.Cvnt.driver.CvntDriver 0208.01.97
com.Cvnt.nke 0208.01.97
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.6
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
 
Photo of Ben Rae

Ben Rae

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Posted 3 years ago

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Photo of John

John, Official Rep

  • 439 Posts
  • 79 Reply Likes
Hey Ben,

We're pretty sensitive to Kernel Panics here, and this is one we have not seen before. Our team is looking into this, and as soon as we know something we will let you know.

Thanks for brining this to our attention
Photo of Matt Bridges

Matt Bridges

  • 3 Posts
  • 1 Reply Like
I've had 20+ random shutdowns from Kernel Panics from Covenant Eyes over the past few weeks. Here the info:

Anonymous UUID:       2625C58B-E10F-1A57-E738-F1DE09A32446

Mon Sep 14 15:20:04 2015

*** Panic Report ***
panic(cpu 3 caller 0xffffff800196aad5): "zalloc: zone map exhausted while allocating from zone kalloc.2048, likely due to memory leak in zone kalloc.512 (2754351104 total bytes, 5377226 elements allocated)"@/SourceCache/xnu/xnu-2782.40.9/osfmk/kern/zalloc.c:2521
Backtrace (CPU 3), Frame : Return Address
0xffffff800dec3ab0 : 0xffffff800192ad21 
0xffffff800dec3b30 : 0xffffff800196aad5 
0xffffff800dec3c60 : 0xffffff8001933581 
0xffffff800dec3c90 : 0xffffff8001933e88 
0xffffff800dec3cc0 : 0xffffff7f82203f3f 
0xffffff800dec3ce0 : 0xffffff7f822023b3 
0xffffff800dec3d20 : 0xffffff7f8220159e 
0xffffff800dec3d40 : 0xffffff7f82202754 
0xffffff800dec3d60 : 0xffffff7f82200d18 
0xffffff800dec3d90 : 0xffffff7f821ff196 
0xffffff800dec3de0 : 0xffffff8001e3b829 
0xffffff800dec3e20 : 0xffffff8001e391e0 
0xffffff800dec3e50 : 0xffffff8001e116d9 
0xffffff800dec3ea0 : 0xffffff8001e260c9 
0xffffff800dec3f10 : 0xffffff8001e21923 
0xffffff800dec3f50 : 0xffffff8001e4b376 
0xffffff800dec3fb0 : 0xffffff8001a344a6 
      Kernel Extensions in backtrace:
         com.Cvnt.nke(208.3.97)[84AD3B0E-8215-3B09-A73E-0FD27CFEAA3B]@0xffffff7f821fe000->0xffffff7f8220efff

BSD process name corresponding to current thread: java

Mac OS version:
14F27

Kernel version:
Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64
Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4
Kernel slide:     0x0000000001600000
Kernel text base: 0xffffff8001800000
__HIB  text base: 0xffffff8001700000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 87365421340909
vm objects:41485440
vm object hash entri:6516520
VM map entries:5528800
pagetable anchors:1171456
pv_list:24588288
vm pages:130391168
kalloc.32:44561664
kalloc.64:8281728
kalloc.128:21725184
kalloc.256:7352320
kalloc.512:2754351104
kalloc.1024:17788928
kalloc.2048:85102592
kalloc.4096:11730944
kalloc.8192:12517376
mem_obj_control:2619056
sched groups:1555200
wait queue links:1224360
ipc ports:4523200
ipc task importance:6103040
threads:2095880
x86 fpsave state:1247168
uthreads:1200192
socket:1531104
vnodes:31705680
namecache:12909120
HFS node:43320600
HFS fork:16523264
decmpfs_cnode:6906816
buf.4096:3993600
buf.8192:2293760
ubc_info zone:11354288
tcpcb:1413120
vnode pager structur:5146960
compressor_pager:2424832
compressor_segment:2568816
Kernel Stacks:3358720
PageTables:706875392
Kalloc.Large:95968691

Backtrace suspected of leaking: (outstanding bytes: 235008)
0xffffff800196aed6 
0xffffff8001933581 
0xffffff8001933e88 
0xffffff7f821fefd9 
0xffffff8001e3b829 
0xffffff8001e391e0 
0xffffff8001e116d9 
0xffffff8001e260c9 
0xffffff8001e21923 
0xffffff8001e4b376 
      Kernel Extensions in backtrace:
         com.Cvnt.nke(208.3.97)[84AD3B0E-8215-3B09-A73E-0FD27CFEAA3B]@0xffffff7f821fe000->0xffffff7f8220efff

last loaded kext at 71306418851850: com.apple.driver.AppleUSBAudio	295.23 (addr 0xffffff7f841a7000, size 315392)
last unloaded kext at 71367874576010: com.apple.driver.AppleUSBOHCI	656.4.1 (addr 0xffffff7f84164000, size 53248)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp	4.3.30
org.virtualbox.kext.VBoxNetFlt	4.3.30
org.virtualbox.kext.VBoxUSB	4.3.30
org.virtualbox.kext.VBoxDrv	4.3.30
com.Cvnt.driver.CvntDriver	0208.03.97
com.Cvnt.nke	0208.03.97
com.apple.driver.AppleUSBDisplays	372.1
com.apple.driver.AppleUSBEHCI	705.4.14
com.apple.iokit.AppleBCM5701Ethernet	10.1.3
com.apple.driver.AppleFWOHCI	5.5.2
com.apple.filesystems.afpfs	11.0
com.apple.nke.asp-tcp	8.0.0
com.apple.filesystems.autofs	3.0
com.apple.driver.AudioAUUC	1.70
com.apple.driver.ApplePlatformEnabler	2.2.0d4
com.apple.driver.AGPM	110.19.6
com.apple.driver.X86PlatformShim	1.0.0
com.apple.iokit.IOBluetoothSerialManager	4.3.6f3
com.apple.driver.AppleHDA	272.18.1
com.apple.driver.AppleUpstreamUserClient	3.6.1
com.apple.driver.AppleOSXWatchdog	1
com.apple.driver.AppleSMCLMU	2.0.7d0
com.apple.iokit.IOUserEthernet	1.0.1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AppleHWAccess	1
com.apple.driver.AppleHV	1
com.apple.driver.AppleLPC	1.7.3
com.apple.driver.AppleCameraInterface	5.36.0
com.apple.driver.AppleIntelSlowAdaptiveClocking	4.0.0
com.apple.driver.AppleThunderboltIP	2.0.2
com.apple.driver.AppleIntelHD5000Graphics	10.0.6
com.apple.driver.AppleIntelFramebufferAzul	10.0.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	4.3.6f3
com.apple.driver.AppleBacklight	170.7.4
com.apple.driver.AppleMCCSControl	1.2.12
com.apple.driver.AppleUSBTCButtons	240.2
com.apple.driver.AppleUSBTCKeyboard	240.2
com.apple.driver.AppleUSBCardReader	3.5.5
com.apple.driver.AppleUSBHub	705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0
com.apple.BootCache	36
com.apple.driver.XsanFilter	404
com.apple.iokit.IOAHCIBlockStorage	2.7.1
com.apple.driver.AppleAHCIPort	3.1.2
com.apple.driver.AirPort.Brcm4360	930.37.3
com.apple.driver.AppleUSBXHCI	710.4.11
com.apple.driver.AppleSmartBatteryManager	161.0.0
com.apple.driver.AppleHPET	1.8
com.apple.driver.AppleACPIButtons	3.1
com.apple.driver.AppleRTC	2.0
com.apple.driver.AppleSMBIOS	2.1
com.apple.driver.AppleACPIEC	3.1
com.apple.driver.AppleAPIC	1.7
com.apple.nke.applicationfirewall	161
com.apple.security.quarantine	3
com.apple.security.TMSafetyNet	8
com.apple.driver.AppleUSBAudio	295.23
com.apple.iokit.IOUSBHIDDriverPM	710.4.7
com.apple.iokit.IOFireWireIP	2.2.6
com.apple.iokit.IOEthernetAVBController	1.0.3b3
com.apple.iokit.IOFireWireFamily	4.5.8
com.apple.driver.AppleThunderboltPCIUpAdapter	2.0.2
com.apple.driver.AppleThunderboltDPOutAdapter	4.0.6
com.apple.security.SecureRemotePassword	1.0
com.apple.kext.triggers	1.0
com.apple.driver.DspFuncLib	272.18.1
com.apple.kext.OSvKernDSPLib	1.15
com.apple.driver.AppleHDAController	272.18.1
com.apple.iokit.IOHDAFamily	272.18.1
com.apple.iokit.IOAudioFamily	203.3
com.apple.vecLib.kext	1.2.0
com.apple.driver.X86PlatformPlugin	1.0.0
com.apple.driver.IOPlatformPluginFamily	5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily	1.0.0
com.apple.iokit.IOSurface	97.4
com.apple.AppleGraphicsDeviceControl	3.10.25
com.apple.iokit.IOAcceleratorFamily2	156.16
com.apple.iokit.IOBluetoothHostControllerUSBTransport	4.3.6f3
com.apple.iokit.IOBluetoothFamily	4.3.6f3
com.apple.iokit.IOUSBUserClient	705.4.0
com.apple.iokit.IOSerialFamily	11
com.apple.driver.AppleBacklightExpert	1.1.0
com.apple.driver.AppleSMC	3.1.9
com.apple.iokit.IONDRVSupport	2.4.1
com.apple.driver.AppleSMBusController	1.0.13d1
com.apple.iokit.IOGraphicsFamily	2.4.1
com.apple.driver.AppleUSBMultitouch	245.2
com.apple.iokit.IOUSBHIDDriver	705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice	3.7.5
com.apple.iokit.IOUSBMassStorageClass	3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily	3.7.5
com.apple.driver.AppleUSBMergeNub	705.4.0
com.apple.driver.AppleUSBComposite	705.4.9
com.apple.driver.CoreStorage	471.30.1
com.apple.iokit.IOAHCIFamily	2.7.5
com.apple.driver.AppleThunderboltDPInAdapter	4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily	4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter	2.0.2
com.apple.driver.AppleThunderboltNHI	3.1.7
com.apple.iokit.IOThunderboltFamily	4.2.2
com.apple.iokit.IO80211Family	730.60
com.apple.driver.mDNSOffloadUserClient	1.0.1b8
com.apple.iokit.IONetworkingFamily	3.2
com.apple.iokit.IOUSBFamily	720.4.4
com.apple.driver.AppleEFINVRAM	2.0
com.apple.driver.AppleEFIRuntime	2.0
com.apple.iokit.IOHIDFamily	2.0.0
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	300.0
com.apple.kext.AppleMatch	1.0.0d1
com.apple.driver.AppleKeyStore	2
com.apple.driver.AppleMobileFileIntegrity	1.0.5
com.apple.driver.AppleCredentialManager	1.0
com.apple.driver.DiskImages	398
com.apple.iokit.IOStorageFamily	2.0
com.apple.iokit.IOReportFamily	31
com.apple.driver.AppleFDEKeyStore	28.30
com.apple.driver.AppleACPIPlatform	3.1
com.apple.iokit.IOPCIFamily	2.9
com.apple.iokit.IOACPIFamily	1.4
com.apple.kec.corecrypto	1.0
com.apple.kec.Libm	1
com.apple.kec.pthread	1
Thank you for any help in advance!
Photo of Aaron

Aaron, Official Rep

  • 41 Posts
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@ben and @matt 
Could you shoot me an email to macbeta@covenanteyes.com so I can get you more information concerning a fix for this issue. 

Thanks!
Photo of Aaron

Aaron, Official Rep

  • 41 Posts
  • 0 Reply Likes
Hey everyone!

We released a beta today that should resolve the issue that was causing these Kernel Panics. This build only resolves one cause as that is what was revealed in the reports you shared with us.

You can go to our downloads page to install the beta.  Please let us know if you continue experiencing Kernel Panics!
Photo of Matt Bridges

Matt Bridges

  • 3 Posts
  • 1 Reply Like
Thanks, Aaron! I didn't see your comment about contacting you via email, so I apologize for not following up. There wasn't a whole lot more I could have told you. All I had was the report. I haven't had one recently, so that's good. Hopefully never again.

Thanks for the beta!
Photo of Aaron

Aaron, Official Rep

  • 41 Posts
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No worries, glad to hear that Covenant Eyes is performing well for you on your Mac. Let me know if there is anything else I can do for you.
Photo of Albert J. Lemieux III

Albert J. Lemieux III

  • 3 Posts
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I had a suspicion that all of my crashes and Kernel panics were related to CE, so I uninstalled it yesterday and so far no problems. I also have FortiClient installed, which has internet filtering and VPN capabilities. I'm wondering if the 2 programs were in conflict with each other? 
Photo of Robert B

Robert B, Official Rep

  • 284 Posts
  • 21 Reply Likes
Albert,

Thanks for posting, and what you're wondering is very possible. When two programs are trying to do the same thing, they can end up fighting each other, a.k.a. being in conflict. In those situations, a person will probably have to chose one or the other.

If FortiClient has a security function, then a user would need to tell FortiClient that CE is not a security threat. There is usually a place within the Settings of a security program to Exclude (or whitelist) certain programs/files from being scanned and/or blocked. That might help, but I can't guarantee it. 

Thanks again for posting,

Robert