I cannot play Star Wars Battlefront II beta because covenant eyes is keeping it from connecting to the internet. I tried to reinstall CE, but got an error message when I tired to uninstall saying windows could not find setup.exe.
I'm sorry to hear about the technical problems you're experiencing. Please call the Customer Service team at 877-479-1119. A member of that team will talk you through some troubleshooting or can, with your permission, remotely connect to your computer and check things out.
On Saturdays, they are available from 10 am (EST) until 5:45 pm (EST). Covenant Eyes is closed on Sundays, that closure includes the Customer Service team. Monday through Friday the team is available from 8 am (EST) until 11:45 pm (EST).