Covenant Eyes and Apps

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  • Updated 12 months ago
Trying to figure out Covenant Eyes. I only recently started using apps to watch things like youtube tv, etc. It doesn't look like Covenant Eyes monitors what is being seen there. How do you ensure that it is being monitored. 
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Posted 12 months ago

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Robert B, Official Rep

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Thanks for asking! I assume that you are talking about a mobile device, like an iPhone or an Android tablet. In both cases, Covenant Eyes® (CE) should be monitoring all of the apps on that device. Unless the activity is in the CE app, the high-level domains are the only ones being reported. More details are captured when browsing takes place inside the CE app.

To confirm that monitoring is taking place, please log in at the CE website. Then go to 'View Reports' and select 'Detailed Browsing Log'. In 15-minute increments you'll be able to see what CE is seeing.

If this explanation doesn't make sense, then please call us at 877-479-1119. A member of the Customer Service Team will be happy to talk about this with you.