Connectivity problems to certain servers

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  • Question
  • Updated 4 years ago
I'm attempting to play Overwatch (an online game) through the client, and I'm almost 100% sure that CE is causing the issue after talking with support about it. I went through the standard firewall/antivirus solutions and those didn't work, so the only option left is CE. Would CE cause a problem attempting to connect to a specific game server like Overwatch? Or other MMORPGs for that matter?
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Reuben Vandezande

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Posted 4 years ago

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Annelise, Official Rep

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Hello Reuben,

I apologize for the issues you've been experiencing with Overwatch. Luckily I have a potential solution for you!

I looked at your account and it appears you're running a slightly older version of Covenant Eyes. I would first update to our latest version 7.2.0 by going to our website and signing into My Account. You will be able to install our latest version on top of the one you're currently running.

If our latest version does not resolve your issue with Overwatch please contact our Customer Service at 877.479.1119 and we would be more than happy to resolve the issue for you.

Best regards,