Computer slowed WAY down..

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  • Updated 10 months ago
Any help anyone? Installed CE a few months back. Version 2.8.8. I'm running OS 10.11.1.

Since install the entire computer has slowed way down. Can't run multiple programs at once. When I'm on the internet (like as I'm typing this sentence), I can type whole sentences before it catches up. I've tried restarting and resetting the PRAM.
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Cody Carnett

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  • frustrated

Posted 10 months ago

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Amy Kate, Official Rep

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Cody,

Thank you for reaching out! So sorry you are having difficulties. This is defiantly not typical but a few things to consider:

Do you have an antivirus on your Mac? (if yes we can maybe configure if you call us)

Are there any other services with accountability and filtering installed? (that would cause a conflict and you would have to decide which program to keep)

DO you have parental controls turned on? (some can cause a conflict)

If none of the above are a yes, please give us a call at your earliest convenience and we can further troubleshoot. Our Customer Service can be reached at 877.479.1119, Monday-Friday 8am-11:45pm EST and Saturday 10am-5:45pm EST.


Blessings,
Amy
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Cody Carnett

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Thank you Amy. I turned off the parental controls and that seems to have sped up the computer significantly. Appreciate the help.