Change report sensitivity for partners problem.

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
There needs to be a way where I can change the report settings of the people who hold me accountable. I have been trying to figure this out for 30 mins and can't figure it out. Currently the report setting is set at Teen, so every time I go to youtube to view a video game preview they get a "review suggested" email. They have ended up not looking at the reports any more because they always say to review, but never have anything bad. Its kind of like the boy who cried wolf. The point of purchasing this product was to help me avoid watching porn, not to avoid watching innocuous youtube videos of kittens who swear. I have been messing around with this for a while now and I don't see any way to change it for them. If there is a way to do this, it needs to be easier to find because as it currently stands it is nearly impossible to find. Thank you for your help in addressing this problem.
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Kristi Calbeck

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Posted 7 years ago

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Chad, Alum

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Hi Kristi,

It is part of the accountability relationship to allow your Accountability Partners to decide at which level they wish to receive your reports.

Your Accountability Partner can adjust the Accountability Report settings to a level of their choice by logging in to the Covenant Eyes Member Center (My Account at the top of our homepage) with their Accountability Partner username and password . For example, if they are receiving Accountability Reports for an adult they may wish to only have the Accountability Report notify them of websites of a Mature or Highly Mature rating, whereas if they are receiving reports for a child they may want to receive reports with a rating sensitivity of Teen or Youth. Your Accountability Partner can also change the information they receive in the Accountability Report and how often the report is sent to their email address.

More information on how your Partners can customize your Accountability Report can be found on our website here:

Your Accountability Partners can also call our Customer Service Team toll-free at 877-479-1119 if they have any questions or need some help.