CE will not save tabs when I close app on iPhone

  • 1
  • Problem
  • Updated 6 months ago
Most of the time (though not every time) when I close the app and come back a few hours later or the next day, any tabs that I had open are gone and CE loads to a blank white page. I've noticed this happening since the Aug 22 update.

Is anyone else experiencing this or know how to fix it.
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goffjonathan

  • 2 Posts
  • 0 Reply Likes

Posted 6 months ago

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Annelise, Official Rep

  • 245 Posts
  • 12 Reply Likes
Hello Jonathan, 

Thank you for your post and I apologize for the issues you've been experiencing. Luckily, our developers are aware of this issue and are working on a fix that could potentially be released in a future update. Unfortunately, at this time there is no known fix for it within the current version. We do apologize for the inconvenience and we hope to have a fix available as soon as possible. 

If you have any further questions feel free to contact our Customer Support at 877.479.1119.

Best regards,
Annelise