CE reports that Microsoft Edge and Bing ("windowssearch.com") are HM!

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  • Updated 3 years ago
Windows 10 has 400 million users and Edge is the default browser. Surely you can get CE to work with Edge and the Bing search engine, right? It's been out over a year now. And while it CAN let users search without filters and it CAN let users search with a private tab, so does Chrome and Google. So why flag Bing and Edge as "HM" when what you really should say is "Oops, we don't handle Edge and Bing correctly yet. Working on it!" (Which I hope you are.) I only use Edge and I only use Bing; I don't want to use Chrome or Google. I'm not alone either. Please make it correctly report activities on these apps, or we'll have to switch to Microsoft Family.
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davidc

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  • disappointed

Posted 3 years ago

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Samantha, Alum

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Hi David,
     Thanks for the post! We flag Windows Search items (accessed by typing into the bar to the right of the Windows icon in the lower left hand corner of your screen) as Highly Mature because we cannot monitor it. The encryption prevents us from accurately monitoring these searches, but that is not the case with Bing (as a search engine) or the Microsoft Edge browser. If you click on the Microsoft Edge icon and use that to search the internet with Bing as your search engine, you should only have HM items if you're truly visiting HM sites. That being said, our development team is always looking into ways to improve the functionality of the software, and I will let them know that you've requested more visibility into the Windows Search feature.

I hope that helps!
Samantha
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Shawn P, Official Rep

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Hi David,

I want to give you an update on this issue. Before I do, I apologize for the inconvenience we have caused you. So you know, our development team was aware that this is an issue and has been working on a solution. The good news is that they have developed a fix. We will have a beta version of our software, with this fix, available by Tuesday, November 29th. It will be available around 10AM EST on our web site https://covenanteyes.com/myaccount/cl....

We believe this will address the issue you reported. Feel free to contact me if you have any questions or concerns.

Shawn Pillsbury
Covenant Eyes
Product Development Manager
shawn.pillsbury@covenanteyes.com
(Edited)
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Shawn P, Official Rep

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Hi David,

We released a new beta version of Covenant Eyes for Windows (7.2.20) that fixes the issue with Microsoft Edge / WindowsSearch that you reported. To download this version, go to https://covenanteyes.com/myaccount/cl....

If you need any further help, our free Customer Service line can be reached from 8AM-midnight EST Monday-Friday and 10AM-6PM EST on Saturdays at 877-479-1119.

Thanks,

Shawn Pillsbury
Covenant Eyes
Product Development Manager
shawn.pillsbury@covenanteyes.com