CE locking up on iOS 9.2.1

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  • Problem
  • Updated 4 years ago
CE for iOS 9.2.1 keeps freezing my iPhone, especially when multiple windows are open. Is anyone else experiencing this too? So frustrating.
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Nakielny

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Posted 4 years ago

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Samantha, Alum

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Hi Nakielny,
    Thanks for the question! I haven't heard any other complaints of this nature, and Covenant Eyes can only work within itself on the iPhones (it can't affect any other applications) so the issue should resolve with an uninstall / reinstall of the application.  If that doesn't work, let me know! I will see it if you reply on here, or, alternatively, you can call us at 877-479-1119 until midnight EST.

Samantha
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Kelly Forest

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We've had the same problem, on the 3rd uninstall reinstall which works but loses all bookmarks in the process. This time the app is using up 10 GB. Is there a way to change the settings so it doesn't open a new page with every use?
(Edited)
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Samantha, Alum

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Hi Kelly,
    The Covenant Eyes browser is designed to function similarly to the Safari application, so you can close tabs in the same way that you close them in Safari: if you hit the page button (the icon in the lower right hand corner that looks like two pieces of paper) it will show you every internet page you have open, and you can close them from there by clicking the "X" in the upper left hand corner.

Hope that helps!

Samantha