CE browser and apps in general super slow IOS12

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  • Problem
  • Updated 2 weeks ago
I use iPhone X and iPad Pro for business and run ios12 on both. Screen time restrictions are on with safari disabled. I use CE browser to access the internet. CE browser takes 20-30 seconds most every time to load pages. I type my search into the bar at the top and hit return...and wait. It’s like the VPN needs an extra time or a push to connect... also many apps, if not all will not load until I open them, then go to CE browser to open a website so the VPN wakes up. This occurs on LTE and Wifi - there is no difference. Is this normal?
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Bubba Gump

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Posted 2 weeks ago

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Syd, Official Rep

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Hello Bubba Gump, 
      Thank you for reaching out! The time delay you are experiencing is not normal. On your device, make sure Background App Refresh is enabled for Covenant Eyes:

1. Open the Settings app and select General



2. Select Background App Refresh


3. Select Background App Refresh at the top of the screen


4. Select Wi-Fi and Cellular Data & then select the Back option, to return to the previous screen


5. Turn the toggle switch on for the Covenant Eyes app 


I hope this helps,

Syd

(Edited)
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Bubba Gump

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Thank you, all that was already on. I shut off, then re-enabled.  Not any significant change.