CE Browser

  • 3
  • Problem
  • Updated 11 months ago
When I open the CE Browser, it opens but keeps shutting down. It never stays open since updating.
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Sheri

  • 3 Posts
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Posted 11 months ago

  • 3
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Robert B, Official Rep

  • 284 Posts
  • 21 Reply Likes
Sheri,

Thanks for reaching out. I haven't heard of this, but the first step to handling it is easy and often successful. Please uninstall the app and reboot the phone. Then reinstall the app. If it's still acting up after that, please call us at 877-479-1119.

Robert
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Sheri

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I did and after 2 days it is doing it again. As soon as it starts opening it shuts right down
Photo of Robert B

Robert B, Official Rep

  • 284 Posts
  • 21 Reply Likes
Sheri,

I'm sorry to hear that. Please call our Customer Service team at 877-479-1119. They take calls from 8 am (EST) to 11:45 pm (EST), Monday - Friday.  They'll be able to help you out.

Robert