CE app on iOS 8 is freezing/crashing + bug when switching between tabs

  • 3
  • Problem
  • Updated 5 years ago
There have been two major issues that I've been experiencing with the CE app in iOS 8.3 (on iPhone 5):
  1. The app would freeze up halfway through loading a webpage, or while I'm scrolling down a webpage. The app would become unresponsive (cannot reload, none of the bottom buttons like Back or Forward or Change Tabs work) and the iOS rotating processing thing (in top left hand corner) keeps spinning. When I click the iPhone Home button and reopen the CE app, it would still be in the frozen state. When I force-quit from the CE app and reopen it, the app has reverted back to its previous state (i.e. there is no trace of the website I was browsing)
  2. When I am browsing on the CE app (Tab1, with URL1) and I click on a link that causes a new tab to automatically open (Tab2, with URL2), when I switch back to the Tab1, the tab does not show the original content from URL1 but instead begins to load the content from URL2. This is made worse by the fact that the Back button is greyed out, so I can't navigate back to URL1. So in the end, I have two tabs showing the same thing (content from URL2) and no way of going back to URL1 or previous websites (apart from going into History and loading from there).

Can you please address this urgently and fix this in the next release of the app ASAP? Issue 1 occurs almost every time I use the app, and Issue 2 happens every time I use the app, so half the time I am forced to use Safari to do basic browsing, which defeats the purpose of the CE app.
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Howard Law

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Posted 5 years ago

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Chance

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I have noticed Issue 2,  almost every time I open a new tab.  It depends on whether or not the original tab has to reload or not.
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Jake, Employee

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Hey guys,
Our app recently updated in the app store. If your phones are set to automatically update your apps, you should already have it.

With the update, is this still and issue?
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Chance

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I still see issue 2, with the weird tab reloading.  I haven't noticed any crashes, but I haven't in the past either.  
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Jake, Employee

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I can't seem to replicate the issue but I will report this as a bug. Thanks for letting us know.
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Chance

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I have an iPhone 5c.  It may not make a big difference, other than if it has less memory than other phones (which would cause previous tab to reload).
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Howard Law

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Issue 1 seems to have improved, and I haven't had CE crash on me since the latest update. Issue 2 is still present in the latest update however.