Can't Upload Youtube Videos with Covenant Eyes

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  • Problem
  • Updated 7 years ago
  • Solved
I have had my same computer with the same settings for a few years now, and I have uploaded many youtube videos on it. In the past week, I have uploaded about a video a day with no problems. I just installed covenant eyes, and I cannot upload any videos to youtube. The upload is stuck at 0%. What is going on? Is this something I have to change in the settings, or is this a problem with the program?
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Christopher McCoy

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Posted 7 years ago

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Patrick Smith, Alum

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Christopher,
Sorry about the headache on this! I don't know the specifics of your account, but this is certainly something that Customer Service should be able to help you out with in pretty short order. Give them a call (877.479.1119) between 8a-midnight EST and they should be able to get you ironed out pretty rapidly. I expect it is a filter-specific issue and should be resolved by adding a couple of domains to your allow list or by bumping the filter sensitivity level up. In any case, I am sorry for your frustration; hopefully you'll be uploading here shortly.
Patrick Smith
Product Owner, Covenant Eyes