Can't I just turn off VPN option?

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  • Question
  • Updated 8 months ago
Hey there. I'm not tecky - but can't I just turn off VPN option and have no monitoring? Is there a way to block access to making changes to VPN option?
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Renford

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Posted 8 months ago

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Annelise, Official Rep

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Hello Renford,

Great question! Simply switching off the VPN within the Settings should result in the VPN automatically re-enabling itself. However, the VPN is part of our new enhanced reporting and aides Covenant Eyes in monitoring activity happening OUTSIDE of the Covenant Eyes browser app. If you're continuing to use the Covenant Eyes app as your main browser you will still be monitored whether the VPN is enabled or disabled, but in order to get our enhanced reporting you will want to keep the VPN enabled. 

If you have any other questions feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise
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Seth Pickering

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Can one of my children turn it off on their device without me knowing?  I don't want them to turn it off and find other ways to browse the internet outside of the Covenant Eyes browser.
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Syd, Official Rep

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Hello Seth,
    Thank you for posting your question in this forum; I'm sure other Covenant Eyes users have similar questions about our new iOS app. As Annelise said above, a user can not simply "turn off" the Covenant Eyes VPN. If a user attempts to turn off the VPN by going into the Settings App, the VPN will automatically kick itself back on in a matter of seconds. 

Best Regards,

Syd