Cannot log into my AOL email through the web when CE isinstalled, I uninstalled CE and it works fine.

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  • Problem
  • Updated 2 years ago
When CE is installed I get error messages about my security settings and cannot log into the web site.
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Samuel H Wilson Jr

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Posted 2 years ago

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Photo of Robert B

Robert B, Official Rep

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Thank you for posting. Let me advise you to contact the Customer Service Team at 877-479-1119; that would be the fastest way to troubleshoot this issue.  If you're not able to do that, let me suggest you uninstall CE, run a malware scanner (like ADW Cleaner), reinstall CE 7.2.41, and configure CE as an exception/exclusion in your security program.

Either way, we look forward to working with you to resolve the issue.