Cannot display website fully in Firefox, IE, and/or Chrome

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  • Question
  • Updated 4 years ago
I have experienced difficulties opening a website fully - seeing an entire web page - while using my computer with CE. The two websites I am having trouble with are Microsoft Store and Constant Contact. Both, I am assuming, are within CE parameters for acceptable. I know the websites do work since I can see these full pages on a machine without CE. Any suggestions?
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Doug Parkinson

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  • frustrated!

Posted 4 years ago

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Annelise, Official Rep

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Hello Doug,

Thanks for your post and I apologize for the difficulties you've been experiencing. When a website doesn't load all the way or load in HTML format, it is usually caused due to one of the following reasons:

-Our filter is blocking a piece of the website, interfering with its ability to load fully.
-Another filtering software either installed directly onto the computer or set up through the router. 

I would suggest contacting our Customer Service, at your earliest convenience, and we would be more than happy to assist you! 877.479.1119.

Best regards,
Annelise