Cannot access splash screen

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  • Problem
  • Updated 5 months ago
I disabled the 'splash screen on startup' when I set up the account.  However we now have multiple users who need to use this PC, and so no longer have the ability to switch logins.  How do I get the splash screen back so I can switch logins?
Photo of Nord Berwick

Nord Berwick

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Posted 5 months ago

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Photo of Robert B

Robert B, Official Rep

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Nord,

Thanks for reaching out. You won't have to access the splash screen, the pop-up menu will give you the Switch User option.

On a Windows computer:
  1. Click the Hidden Icons arrow.
  2. Right-click the Covenant Eyes logo.
  3. Select “Switch User” from the pop-up menu.


On a Mac:
  1. Click the Covenant Eyes icon located in the Menu bar that runs along the top of the screen.
  2. Select “Switch User” from the drop-down menu.


In either case, you should end up seeing this login screen:



Hope that helps! If not, then please post here or call our Customer Support team at 877.479.1119.

Robert