cant open downloaded file in google chrome

  • 1
  • Question
  • Updated 6 years ago
  • (Edited)
using google chrome and downloaded successfully but when attempt to open and run it says the file is not supported by google chrome and I should visit the google web store for an app that can. any help
Photo of Steve


  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of John

John, Official Rep

  • 439 Posts
  • 79 Reply Likes
I'm sorry that you are having trouble.

I need to know what kind of device are you on, It sounds like you may be on a Chromebook? 

Covenant Eyes is currently supported on Windows, Mac OS X, iOS, and Android. If you are on one of those devices we would be more than happy to help you get up and running. If however you are actually on a Chromebook, then unfortunately we do not have support for that device currently.

Please respond as you are able, and we can see how to best help you.