C.E Not automatically signing me in, but allowing me to browse unprotected.

  • 2
  • Problem
  • Updated 1 year ago
My C.E is not signing in, and I only realise this when the report came in at the end of the week saying no activity. How can I get this working?
Photo of Rivka Neumann

Rivka Neumann

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Posted 1 year ago

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Photo of Samantha

Samantha, Employee

  • 148 Posts
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Hi Rivka,
    Thanks for the question. This problem usually either stems from an Antivirus software flagging/removing some of our functional files or malware on the computer. Do you know what version of Covenant Eyes you are using and what Antivirus software you have?

Samantha
Photo of Rhys Ferris

Rhys Ferris

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I also had the same issue when I upgraded my windows version without previously un-installing CE then re-installing after the upgrade. For me an un-install/re-install fixed the problem.