Beta crashes repeatedly, makes internet unusable

  • 1
  • Problem
  • Updated 3 years ago
I noticed that a new Windows CE beta was available, so I attempted to install it. It crashed and restarted itself every 20-30 seconds, generating a new bug report each time but failing to upload it each time. I've been forced to revert to stable, because my computer was in an unusable state. If you can give me some way to send the bug reports, I've already rescued the dumps and the reports from my Temp folder and can send them your way.
Photo of BarneyFifeFan

BarneyFifeFan

  • 18 Posts
  • 1 Reply Like
  • unconcerned

Posted 3 years ago

  • 1
Photo of Annelise

Annelise, Official Rep

  • 258 Posts
  • 13 Reply Likes
Hello BarneyFifeFan,

Thank you for your post and I apologize for the difficulties you experienced with our latest beta. If you have those bug reports to send, you can send them directly to me at annelise.h@covenanteyes.com and I can pass them along to our developers. 

Along with the logs can you also provide the following in the email as well?

1. What anti-virus program do you have installed?
2. Were you connected to a private home network or work network?
3. What operating system do you have?

If you have any further issues feel free to contact our Customer Service at 877.479.1119, we're available Monday-Friday 8am-11:45pm EST and Saturdays 10am-5:45pm EST.

Best regards,
Annelise