Battery

  • 1
  • Problem
  • Updated 6 months ago
  • (Edited)
Hi, I'm on a Samsung galaxy s6 and for some time now Covenant Eyes has really been draining my battery. Like at least 10% per hour according to the battery report on apps. I'm running whatever the latest Android is. Is this something that can be fixed?
Photo of Mark Hodges

Mark Hodges

  • 1 Post
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of Robert B

Robert B, Official Rep

  • 231 Posts
  • 16 Reply Likes
Mark,

Sorry for the slow response. The best thing to do would be to call our Customer Service team at 877-479-1119. They'll ask you a few questions and, might, help you try adjusting a Battery setting.

The easy thing to do on your own is to uninstall, reboot, and reinstall. Then you would take a day or two to see how the battery usage goes. That would help you see if the copy you have is/was goofed up. But the fastest way to get assistance would be to call us at your convenience. We are available until 11:45 pm (EST), Monday - Friday.

Robert