Azure Storage Explorer shows Unable to verify the first certificate error

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  • Updated 2 years ago
  • (Edited)
I recently installed Azure Storage Explorer on my development machine. After trying to login to my Azure account in that program, it displays the error message, "Unable to sign in: unable to verify the first certificate." In the troubleshooting documentation for the program, it gave instructions on how to find what the first certificate is that is causing the problem. After installing OpenSSL and running a command to hit blob.core.windows.net, I am seeing the first certificate's issuer as "/C=US/CN=CovenantEyesProxy (3316)", so I can only assume I am unable to login to Azure Storage Explorer because of a problem with CE's proxy certificate installed on the machine. What do I do? Thanks.

(the machine currently has CE version 7.2.48 installed)
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John Wa

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Posted 2 years ago

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Robert B, Official Rep

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John,

If you haven't updated to 7.2.68, then do so. Every new version of CE addresses compatibility issues and this release is no different.

If that release doesn't help you with Azure, then please call us at 877-479-1119. A member of the Customer Service Team will take a closer look at your situation.

Robert
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John Wa

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Indeed, I did get the CE 7.2.68 update a few days ago, and after that update, a couple certificate errors I was experiencing are now resolved. Hope this doesn't happen again, as this is the second time in the last year or so that something has gotten corrupted or messed up with these CE proxy certificates. Thanks for the reply.