Apple Music not working after installing v3.3.4

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  • Problem
  • Updated 3 months ago
I recently upgraded to v3.3.4 of CE. However, since I've done that, I'm unable to connect to Apple Music or the iTunes Store on my Mac. I can't say for certain that this is the root cause, but I think it too much of a coincidence to not to. Is this a known issue, and is there a remediation?
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Posted 3 months ago

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Photo of Syd

Syd, Official Rep

  • 163 Posts
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Hello Alex,
     Thank you for posting! if you upgraded (installed 3.3.4 over-top of an older CE version) I would suggest uninstalling Covenant Eyes completely and then re-installing 3.3.4. It's possible that the upgrade didn't install properly. In which case, an uninstall and fresh re-install of our software should put things to rights.

Best Regards,