Apple Music not working after installing v3.3.4

  • 1
  • Problem
  • Updated 2 months ago
I recently upgraded to v3.3.4 of CE. However, since I've done that, I'm unable to connect to Apple Music or the iTunes Store on my Mac. I can't say for certain that this is the root cause, but I think it too much of a coincidence to not to. Is this a known issue, and is there a remediation?
Photo of Alex

Alex

  • 1 Post
  • 0 Reply Likes
  • Frustrated

Posted 2 months ago

  • 1
Photo of Syd

Syd, Official Rep

  • 162 Posts
  • 13 Reply Likes
Hello Alex,
     Thank you for posting! if you upgraded (installed 3.3.4 over-top of an older CE version) I would suggest uninstalling Covenant Eyes completely and then re-installing 3.3.4. It's possible that the upgrade didn't install properly. In which case, an uninstall and fresh re-install of our software should put things to rights.

Best Regards,

Syd