Android Startup

  • 1
  • Idea
  • Updated 7 days ago
I have noticed that whenever my phone restarts Covenant Eyes is not turned on when the phone turns back on. I want to know if there is a way to activate it on Startup to prevent my being tempted during that down time. I did a test to find out if it was on but just not showing the icon and my ally said it showed no report. Using the latest version of android on a Galaxy S9. If there is not a way to do this then it would be useful for later versions.
Photo of Stephen Russell

Stephen Russell

  • 1 Post
  • 0 Reply Likes
  • concerned.

Posted 1 week ago

  • 1
Photo of Robert B

Robert B, Official Rep

  • 425 Posts
  • 38 Reply Likes
Stephen,

Thanks for reaching out! You're right, Covenant Eyes should power up pretty quickly, but reports of this have been trickling in. Let me encourage you to contact Customer Support at 877.479.1119. They are available 8 am - midnight (EST) during the week; 10 am - 6 pm (EST)) on Saturdays. Live chat is available during the week. A member of the team will help you check out a few things and see if we can get that back on track. If they're not able to do that, he/she will help you send in some diagnostic logs. Logs give our Developers a way to take a closer look at a situation.

Thanks again for posting,

Robert