Android Guest User Account Idea

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  • Idea
  • Updated 3 years ago
For android: Is it possible to have an alert on the accountability report that a new user account was used or a guest account was used? From previous questions I see that it is not possible to monitor usage on a guest account or additional user account, but would it possible to have on the accountability report that an additional user account was used during the reporting period? For instance, If I signed in as a guest, then the report would have this as an alert. Even though this wasn't monitored at least it could alert accountability partners so that they could have a conversation. Anyway, I love the software. Thanks! 
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Matthew Noethen

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Posted 3 years ago

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Samantha, Alum

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Hi Matthew,
    Unfortunately, there is no way for us to monitor the guest profiles on the Android devices. There is, however, a way to lock down the phone so that a guest profile cannot be used. The directions are a little long, but if you call in with the device to our customer support staff, they can help you accomplish this! Our number is 877-479-1119 and we're here until midnight EST tonight! Our hours are 8AM-12AM EST Monday through Friday and 10AM - 6PM EST on Saturdays. 

Hope that helps!
Samantha