All websites blocked, even with new Beta version 8.0.53

  • 1
  • Problem
  • Updated 5 months ago
A couple of days ago, I installed the Beta version 8.0.53 because it was not allowing me to view any websites.  After doing this, it seems to allow me to view safe web pages just fine until I restart or my computer sleeps.  Each time I turn my computer back on, I am blocked from viewing any web pages.  After talking with Tech Support, I can get around this by "switching user" and logging back in even though the application says that I am already logged in.  Even after "switching user", I am only able to use the internet until I restart or wake up my computer.

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SuperScoober

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Posted 5 months ago

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Photo of Syd

Syd, Official Rep

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Hello SuperScoober, 
         Thank you for reaching out! A couple of questions for you:

1. Did you install 8.0.53 over top of an older version of Covenant Eyes? 

2. Do you have any security software installed, like McAfee or Norton?

3. Do you have any other filter or monitoring software installed, like BlueCoat K9?

Syd