"real time" info

  • 1
  • Question
  • Updated 1 year ago
Detailed browsing reports only give information up to 75 minutes before. Is it possible to get information that is more recent, or actually see activity in "real time"?
Photo of Dianne Marty

Dianne Marty

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Posted 1 year ago

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Photo of Robert B

Robert B, Official Rep

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Dianne,

Thanks for posting and for using Covenant Eyes!

What you're seeing is due to factors beyond our control. I've experimented with my own account to see how fast visited websites will end up in the detailed browsing log. Sometimes a site will appear in the log within minutes of visiting it, but at other times a site will not appear there for several hours.

Another option for checking on activity is to look at the CE information on the device. Each operating system (Windows, Mac, Android, iOS) uses different language, but, in the CE menu/app, you can see the URL activity on that device. If you don't find that on the device(s) in question, feel free to reply here or call our Customer Service Team at 877-479-1119.

Thanks again,

Robert