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Photo of MRF
The Covenant Eyes survey is not secure
On the 'My Account' section of the CE website, I see a message saying: Answer a few questions for a chance to participate in research pr...
  • MRF, 2 weeks ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Joe Brazell
Who are the "strategic partners"?
The CE privacy policy states that "We may share information with strategic partners that work with Covenant Eyes only to improve your exp...
  • 1 me too
  • 3 replies
  • Question
Photo of Daniel Needham
Is it possible to make different settings for a user on their phone and their computer?
User settings
  • 1 me too
  • 3 replies
  • Question
Photo of Blake Mikeal
Filter Guardian Help
Hi, I am having a problem where the person who I assigned as my Guardian is unable to view/set the filter settings on my account. Is ther...
  • 1 me too
  • 1 reply
  • Question
Photo of micah.akin
iTunes, AppleTv, and Covenant Eyes not friendly
Your software on my Windows 7 laptop has absolutely blocked iTunes from working with AirPlay on my AppleTV. I troubleshot this issue for...
  • 15 me toos
  • 34 replies
  • Problem
  • In Progress
Photo of Luke Wass
How to transition college ministry alumni from community account to personal account
Hey everyone! I'm part of a college ministry group that's been supporting students with access to CovenantEyes through our community acco...
  • 1 me too
  • 1 reply
  • Question
Photo of Southpaw102
After adding/removing items from the block/allow lists a glitch changes the filter settings to mature!
After I add or remove something from the block or allow list a glitch happens. The filter setting changes to Mature on its own!? I first ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Southpaw102
The block list isn't showing up...its just a blank space next to the allow list?
I've never seen this happen before but that is what is happening right now. I've tried signing out and signing back in. There is a thing ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Peter Maggio
Can't Access Billing
For whatever reason, after upgrading my account I can't access the billing tab. A message displays that must be an administrator to acces...
  • 1 me too
  • 2 replies
  • Problem
Photo of Victor La Rosa
How do I cancel my subscription
I don't need covenant eyes anymore
  • 1 me too
  • 2 replies
  • Question
Photo of David Frazier
Final Nail!
Well, the steep downward slope of quality at CE (the app as opposed to the top-shelf customer service), has after 9 years come to the poi...
  • 1 me too
  • 4 replies
  • Problem
Photo of Angelia Evans
CE not tracking/updating phone?
We are new to CE and have it installed on multiple devices throughout my family (2 computers, 3 phones, and 4 tablets in all). Yet we hav...
  • 2 me toos
  • 4 replies
  • Question
Photo of cindy
covenant eyes does not work fully for android, pc, mac or iPhone
Covenant eyes does not work fully at all on any of our devices, we have had to install other apps, login into other accounts through the ...
  • 1 me too
  • 4 replies
  • Problem
Photo of brianna
What does CE show up as on a credit card statement?
I am looking into installing CE but I would like to know what it will show up as on my credit card statement? I plan on having accountabi...
  • 1 me too
  • 1 reply
  • Question
Photo of Gerry Simmons
Probkem with Mobile login on Android Chrome and iPad CE
Turns out, on mobile devices that remember your username in their cache, when you select it, it adds a space to the username and the CE ...
  • 1 me too
  • 1 reply
  • Problem