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Welcome to the Covenant Eyes Help Forum!

Both employees and non-employees are part of this informal space. Feel free to join a discussion!

Due to the nature of Covenant Eyes work, some posts may be held for moderation before being published.

Answer
iPhone®

Glad you asked, Robert!

Over the past few months, we've heard various reports from our members that after updating to iOS14, they began experiencing significant connectivity issues on iPhones and iPads. These were issues that did not show up in... (More)

Answer

Hello Robert. When you first create an account on these forums an email is sent to your email address on file. If you open that email there should be a link to click on in order to verify your email... (More)

Answer

Hello Laura. Thanks for your question. If you are the Account Administrator then you can sign into the Covenant Eyes® website with your username and password. From there go to My Profile and then select Billing from the options listed.... (More)

Answer
Windows

Hello Tim. Thank you for your question and I am sorry for the error you are receiving when trying to uninstall. Typically we only see that particular error with older versions of the software. My first recommendation to you would... (More)