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Welcome to the Covenant Eyes Help Forum!

Both employees and non-employees are part of this informal space. Feel free to join a discussion!

Due to the nature of Covenant Eyes work, some posts may be held for moderation before being published.

Answer
Mac®
I am having connectivity issues with my 2017 MacBook running Big Sur 11.5.2. I periodically get notifications with error ... etc. Any fixes? I am running CE v.3.6.6
Daniel M
Member Care Agent
Answered 10 days ago

Hello Ben.

Thanks for your question and I am sorry to hear that you are experiencing that issue. The most common causes for the M201 error include connection issues separate from our app, an overzealous firewall, and certain antiviruses -... (More)

Answer
Hello sir I’m just trying to get the app to work and .Do I need to create a username or do I have a accountability partner do it
Andy R
Member Care Agent
Answered 10 days ago

Hello Harold!

Thank you for reaching out! Yes, you do need to have an account with us in order to use the Covenant Eyes® app. This link108 will take you to our sign up page and you can get started... (More)

Answer
Covenant Eyes® and Chromebooks
Andy R
Member Care Agent
Answered 15 days ago

For a few different reasons, we currently do not support Chromebooks with our software. This is due to both technical reasons and practical ones. If you’re wanting to know more about our stance, you can take a look at our... (More)

Robert B

Liked by Robert B

Answer
Can i listen to Spotify in the CE browser?
Sydney WMember Care Agent
Answered 15 days ago

Hi, Bruce! 

Thank you for reaching out to us in this forum. We're happy you're here! Yes, you can access your Spotify account and listen to music in the Covenant Eyes browser. 

Have a great day, 

Sydney