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Welcome to the Covenant Eyes Help Forum!

Both employees and non-employees are part of this informal space. Feel free to join a discussion!

Due to the nature of Covenant Eyes work, some posts may be held for moderation before being published.

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James Scott Brown
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iPhone®
Does Covenant Eyes on iOS monitor images on apps like twitter and facebook?
Daniel M
Member Care Agent
Answered 6 days ago

Hello Rowan,

Thanks for your question. Unfortunately at this time Apple does not allow apps like Covenant Eyes to take screen shots inside of most other apps on the iOS platform. This would include both the Twitter and Facebook apps.... (More)

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Filtering
Is there a "tighter" filtering level than 'Strong Blocking'? My son is a high functioning, autistic adult & I already ... level, what alternatives do I have?
Daniel M
Member Care Agent
Answered 14 days ago

Hello Jeff,

Thanks for your question. Unfortunately at this time the highest level of blocking we have available is the the Strong Blocking filter setting. There isn't really a way to lock the filtering on that account down tighter than... (More)

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Windows
When my PC (Windows 10, 22H2) is connected to the intervet via ethernet cable, I get the "No Internet Access" globe ... - is this bug due to Covenant Eyes?
Daniel M
Member Care Agent
Answered 16 days ago

Hello Andrew,

Thanks for your question. I'm not going to know with 100% certainty based on the currently available information but generally Covenant Eyes does not cause the No Internet Globe icon on Windows. Our software generally either stops all... (More)