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Welcome to the Covenant Eyes Help Forum!

Both employees and non-employees are part of this informal space. Feel free to join a discussion!

Due to the nature of Covenant Eyes work, some posts may be held for moderation before being published.

Answer
Often, things like Spotify on my desktop, which has a search engine but is mainly audio, still is a source of temptation ... with URL's as well as with screenshots?
Daniel M
Member Care Agent
Answered recently

Hello José.

Thank you for your question. Unfortunately at this time our accountability software is built around image recognition. We currently do not have a way to monitor or flag highly mature audio content. I know it doesn't address the... (More)

2 comments
Answer
Does anyone else have issues with Google on certain networks? On iPad and iOS, I cannot go to any Google site, use any ... Meraki hardware have this issue.
Andy R
Member Care Agent
Answered recently

Thanks for reaching out, Taylor! I'm sorry you're experiencing this issue on your iOS devices. It is very possible that those certain networks could have some sort of setting/feature turned on that is not agreeing with our VPN. Does Google... (More)

1 comment
Taylor MIller

Liked by Taylor MIller

Answer
Is there a way to disable screen accountability on Android (while still keeping the filtering and such)? The screen ... is enough for my purposes). Thanks!
Daniel M
Member Care Agent
Answered 6 days ago

Hello Ryan.

Thanks for your question. I can certainly empathize with that frustration on the Android device. Unfortunately the Screen Accountability feature cannot be disabled. An administrator can toggle filtering on or off but every account has Screen Accountability as... (More)

Answer
Windows
Does Covenant Eyes cover multiple monitors at the same time? For example, my child has a second monitor attached to his laptop. Does CE take snapshots of each monitor?
Andy R
Member Care Agent
Answered 6 days ago

Great question! The answer is yes, Covenant Eyes does take screenshots of each monitor separately. 

Respectfully,

Andy