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Welcome to the Covenant Eyes Help Forum!

Both employees and non-employees are part of this informal space. Feel free to join a discussion!

Due to the nature of Covenant Eyes work, some posts may be held for moderation before being published.

Answer
Daniel M
Member Care Agent

Hello José.

Thank you for your question. Unfortunately at this time our accountability software is built around image recognition. We currently do not have a way to monitor or flag highly mature audio content. I know it doesn't address the... (More)

Answer
Andy R
Member Care Agent

Thanks for reaching out, Taylor! I'm sorry you're experiencing this issue on your iOS devices. It is very possible that those certain networks could have some sort of setting/feature turned on that is not agreeing with our VPN. Does Google... (More)

Answer

Hello Ryan.

Thanks for your question. I can certainly empathize with that frustration on the Android device. Unfortunately the Screen Accountability feature cannot be disabled. An administrator can toggle filtering on or off but every account has Screen Accountability as... (More)

Answer
Windows
Andy R
Member Care Agent

Great question! The answer is yes, Covenant Eyes does take screenshots of each monitor separately. 

Respectfully,

Andy